Privacy Policy

1. Introduction

CIPA Media S.L.U. ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit or use our website and related services.

We comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.

2. Data Controller

The Data Controller responsible for your personal data is:

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Full name
• Email address
• Contact details
• Account login credentials
• Information submitted through contact forms
• Information submitted through complaints or appeals processes

• Payment confirmation data
• Transaction IDs
• Billing country
• Limited payment metadata

Important: We do not store full credit card numbers. Payment processing is handled by certified third-party payment service providers.

• IP address
• Browser type and version
• Device information
• Operating system
• Referring URLs
• Time zone and location data

• Age verification confirmations
• Content reporting submissions
• Documentation required for regulatory compliance

4. How We Use Your Data

• To provide and maintain our services
• To process transactions
• To respond to inquiries and support requests
• To manage complaints and appeals
• To enforce our Terms & Conditions
• To comply with legal obligations
• To prevent fraud, abuse, or unlawful activity
• To meet payment processor and card network compliance requirements

5. Legal Basis for Processing (GDPR)

We rely on one or more of the following legal bases:

• Performance of a contract
• Legal obligation
• Legitimate interests (fraud prevention, platform security)
• User consent (where applicable)

6. Data Sharing

We may share personal data with:

• Payment service providers
• Fraud prevention services
• Hosting providers
• IT service providers
• Legal or regulatory authorities when required by law

We do not sell personal data.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Contractual confidentiality agreements
• Compliance with applicable data protection regulations

8. Data Retention

We retain personal data only as long as necessary for:

• Service provision
• Legal compliance
• Accounting and tax obligations
• Fraud prevention
• Regulatory record-keeping requirements

Certain transaction and compliance data may be retained for up to 10 years where required by law.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• SSL encryption
• Access control restrictions
• Secure hosting environments
• Regular monitoring and security updates

10. Your Rights Under GDPR

You have the following rights:

• Right of access
• Right to rectification
• Right to erasure ("Right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise your rights, contact: support@pay4coins.com

You also have the right to lodge a complaint with your local data protection authority.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper website functionality
• Improve user experience
• Analyze website performance
• Detect fraud and abuse

You may manage cookie preferences through your browser settings. A separate Cookie Policy may provide additional details.

12. Age Restriction

Our services are strictly intended for adults (18+). We do not knowingly collect or process personal data from individuals under the age of 18.

13. Complaints & Content Reporting

Information submitted through our Content Complaints & Removal Policy is processed confidentially and used solely for compliance review and legal assessment purposes.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised effective date.

15. Contact Information

For privacy-related inquiries, please contact: